Welcome to Designvity (“we,” “us,” “our,” or “the Studio”). We are an on-demand design and development studio providing creative and technical services to founders, brands, marketing teams, and agencies across 14+ countries, including the United States, Canada, the United Kingdom, the European Union, and India.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you:
By using our Site or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or services.
For the purposes of applicable data protection laws — including the General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA/CPRA), the Personal Information Protection and Electronic Documents Act (PIPEDA), and India’s Digital Personal Data Protection Act (DPDP Act, 2023) — Designvity is the data controller of personal information collected through our Site and services.
For privacy-related questions, contact us at:
📧 Email: surendra@designvity.com 📞 Phone / WhatsApp: +91 96875 23955 🌐 Website: designvity.com 📅 Book a call: designvity.com/book-a-meeting/
We collect only the information necessary to deliver our design and development services, manage your account, and improve your experience. The categories below reflect the actual data flows of our Subscribe and Flex models.
Account & Identification Data
Project & Brief Data
Payment & Billing Data
We do not store full credit or debit card numbers. Payments are processed through PCI-DSS-compliant third-party processors (see Section 7).
Communication Data
When you visit our Site, we automatically collect:
We do not intentionally collect sensitive personal data (racial origin, political opinions, religious beliefs, health data, biometric data, sexual orientation, or government IDs) unless strictly required for a project deliverable (e.g. a healthcare landing page may require HIPAA-aware handling — disclosed and contracted separately).
We use your information only for the purposes for which it was collected, namely:
| Purpose | Examples |
|---|---|
| Service delivery | Executing design briefs, building websites, producing video, shipping source files |
| Account management | Creating your client account, assigning a senior designer/developer within 48 hours, managing subscriptions |
| Communication | Responding to briefs, sending revision drafts, coordinating via Slack/WhatsApp/email |
| Payment processing | Charging subscription fees, billing hourly Flex usage, issuing invoices in your preferred currency |
| White-label & NDA compliance | Operating invisibly inside your agency’s Slack, Figma, and codebase under signed NDAs |
| Improvement & analytics | Understanding which capabilities are most requested, improving our intake flow |
| Legal & compliance | Meeting tax obligations, responding to lawful requests, enforcing our Terms |
| Marketing (opt-in only) | Sending occasional updates about new capabilities — you can unsubscribe anytime |
We do not sell your personal information. We do not use your project files or brand assets to train AI models, populate public portfolios without consent, or share with competitors.
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we rely on the following legal bases:
You may withdraw consent at any time without affecting the lawfulness of prior processing.
We share personal information only with parties that help us run our studio and only under contractual confidentiality. We share with:
Senior designers, developers, motion artists, and project leads — based in India and partner locations — receive the minimum data needed to deliver your project. Every team member signs a confidentiality and IP-assignment agreement.
We use vetted third-party tools to operate the studio, including (non-exhaustive):
Each processor is bound by Data Processing Agreements (DPAs) and processes data only on our instructions.
When we work as your white-label studio under the Flex model, your end-clients never see Designvity. We operate inside your tools, under your brand. We act as a sub-processor to your agency and follow your data-handling instructions.
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users.
If Designvity is involved in a merger, acquisition, or asset sale, personal information may be transferred. We will notify you and honour any commitments made in this Policy.
We do not sell or rent your personal information to advertisers or data brokers.
Payments for Subscribe plans (from $499/month) and Flex hours (from $150 / 20 hrs / month) are handled by PCI-DSS-compliant payment processors. We receive only the metadata needed for our records (transaction ID, amount, currency, last 4 digits of card). The full card data is processed and stored solely by the payment provider.
Refunds, cancellations, and dispute resolution are governed by our Terms of Service.
Designvity operates across 14+ countries, with our delivery team primarily based in India. By engaging us, you understand and agree that your information may be transferred to, stored in, and processed in countries outside your country of residence — including India, the United States, and the European Union — where data protection laws may differ.
When we transfer personal data from the EEA, UK, or Switzerland to countries without an adequacy decision, we rely on appropriate safeguards, including:
You may request a copy of the relevant transfer safeguards by emailing surendra@designvity.com.
Our Site uses cookies and similar technologies to function, analyse traffic, and improve user experience.
Categories of cookies we use:
You can manage your cookie preferences through our Cookie Banner on first visit, or at any time through your browser settings. Disabling certain cookies may affect Site functionality.
We take security seriously and apply industry-standard safeguards, including:
No system is 100% secure. If we become aware of a data breach affecting your personal information, we will notify you and the relevant supervisory authority without undue delay, as required by applicable law.
We retain personal information only as long as necessary for the purpose it was collected:
| Data Type | Retention Period |
|---|---|
| Active client account data | Duration of your subscription or engagement |
| Project source files & briefs | Up to 24 months after project completion (you receive final files in source format — yours forever) |
| Billing & tax records | 7 years (statutory requirement in most jurisdictions) |
| Website analytics data | Up to 26 months |
| Marketing data (opt-in) | Until you unsubscribe |
| Support & communication logs | Up to 24 months after last interaction |
After the retention period, data is securely deleted or anonymised.
Depending on your location, you have the following rights regarding your personal data:
To exercise any right, email us at surendra@designvity.com or call +91 96875 23955 with the subject line “Privacy Rights Request”. We will verify your identity and respond within 30 days (or as required by applicable law).
Our Site and services are intended for business users aged 18 and older. We do not knowingly collect personal information from children under 16 (or under 18 in jurisdictions that require it). If you believe a child has provided information to us, please contact us and we will delete it promptly.
Our Site, briefs, and deliverables may link to third-party websites, fonts, plugins, or services (e.g. Google Fonts, YouTube embeds, Calendly booking). We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.
We may send you occasional emails about new capabilities, case studies, or pricing updates — only if you have opted in or are an existing client where we have a legitimate interest. Every marketing email contains a one-click unsubscribe link. Transactional emails (invoices, project updates, account alerts) are not opt-out, as they are required to deliver our services.
When we deliver design and development work to you, the final source files are yours forever — you own the rights to the deliverables on full payment. Unless otherwise agreed in writing, we may display non-confidential work in our portfolio (designvity.com/our-work/) after public launch. For Flex / white-label work, we never display your end-client’s deliverables publicly.
You may opt out of portfolio inclusion at any time by emailing surendra@designvity.com.
We use AI tools (including AI video generators and motion tooling) to assist in production. No automated decision-making with legal or similarly significant effects is performed on your data. Your project files and brand assets are not used to train any third-party AI model.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When we make material changes, we will:
Continued use of our Site or services after changes take effect constitutes acceptance of the updated Policy.
For questions, concerns, or to exercise your privacy rights:
Designvity
📧 Email: surendra@designvity.com 📞 Phone / WhatsApp: +91 96875 23955 🌐 Website: designvity.com 📅 Book a 15-minute call: designvity.com/book-a-meeting/
For EU/UK residents: You also have the right to lodge a complaint with your local Data Protection Authority.
For California residents: You may designate an authorised agent to make a request on your behalf, in accordance with the CCPA.
For Indian residents: You may contact our Grievance Officer, Surendra Singh, at surendra@designvity.com or +91 96875 23955 for redressal under the DPDP Act, 2023.
